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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Leslie Brsher

April 22, 2025

5  out of  5
rating by Leslie Brsher
"A great help"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Miranda Caldwell

April 22, 2025

5  out of  5
rating by Miranda Caldwell
"Very helpful"
We responded:
"Thank you for your review, Miranda! "
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Shayla Patterson

April 10, 2025

5  out of  5
rating by Shayla Patterson
"John and Hailey at the John Zieba State Farm Agency in Madisonville have left such a positive impression on me. While we haven’t gone over my rates just yet, I’ve seen how dedicated they are to their customers—taking the time to explore every discount and making sure people get the best coverage at the best possible rate. They’re warm, genuine, and truly go the extra mile. I’m looking forward to the day I can be insured with them and experience that level of care firsthand."
We responded:
"Thank you so much for your kind words and thoughtful review! We're thrilled to hear that John and Hailey have made such a positive impression on you. Our team at the John Zieba State Farm Agency is dedicated to providing the best service possible, and it’s wonderful to know that our efforts are recognized. We look forward to the opportunity to assist you with your insurance needs and ensure you receive the best coverage at the best possible rate. Your future business means a lot to us, and we’re excited to have you experience our commitment to customer care firsthand. If you have any questions or need further assistance in the meantime, please don’t hesitate to reach out. Thank you again for your support!"
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James Holland

April 9, 2025

5  out of  5
rating by James Holland
"John and Hailey have been amazing to work with! From helping out with quotes on homeowners insurance while shopping for a house to getting the best auto insurance coverage and savings. Reliable, great communication, very personable people and enjoyable to have as a State Farm Agent."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Kelly F

April 5, 2025

5  out of  5
rating by Kelly F
"I’ve had a great experience with this State Farm agency (John Zieba). I don’t live locally anymore, but they’ve always been easy to reach when I needed something or when I had questions — particularly when I had to make a claim for my vehicle."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Ashley Williams

April 4, 2025

5  out of  5
rating by Ashley Williams
"Hailey and John are the absolute BEST to work with! Hailey went completely out of her way, to make sure we had all the right coverage we needed before an impending storm. Not only did she work super fast for us, she took the work home so that she could get us took care and our policy in place even after hours. She will never know how thankful we are for that. We have been very long customers of them, and plan to definitely stay right where we know we will always be a priority and took care of! If you’re in the market for auto, home insurance- John Zieba State Farm is the place to go."
We responded:
"Thank you for your fantastic review! We're delighted to hear about your positive experience with our office. Hailey's dedication to ensuring you had the right coverage, even after hours before a storm, truly reflects her and our commitment to our customers. Your long term loyalty means so much to us, and we appreciate your continued trust in John Zieba State Farm. Thank you again! "
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John Ortt

March 28, 2025

5  out of  5
rating by John Ortt
"Great service. Very helpful and friendly. Would definitely recommend"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! "
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Abby Hallum

March 26, 2025

5  out of  5
rating by Abby Hallum
"Great company to get insurance with will not deal with anyone else!!!"
We responded:
"Thank you for your review, Abby! We are so glad to hear about your positive experience with our office. "
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Jermaine Powell

March 21, 2025

5  out of  5
rating by Jermaine Powell
"Always very helpful"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Maranda Peters

March 20, 2025

5  out of  5
rating by Maranda Peters
"Hailey is a pleasure to interact with and makes you feel prioritized and valued every time. You’re in capable hands when doing business with them!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Lauren Jackson

March 19, 2025

5  out of  5
rating by Lauren Jackson
"Awesome people and a great place to do business with!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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kelly bowman

March 14, 2025

5  out of  5
rating by kelly bowman
"Great people better service!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Mariah Willett

March 11, 2025

5  out of  5
rating by Mariah Willett
"Been working with them for 20+ years and have been well taken care of!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jimmy Woodward

March 6, 2025

5  out of  5
rating by Jimmy Woodward
"Been with State Farm about 15+ years / never any problem/ I would recommend/John Zieba to anyone wanting or looking for fair rates and courteous helpful people"
We responded:
"Thank you, Jimmy. We have always enjoyed working with you as well! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Brittany Loman

March 4, 2025

5  out of  5
rating by Brittany Loman
"Love this place people r great and prices always good"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Amy Stone

February 27, 2025

5  out of  5
rating by Amy Stone
"I love State Farm. Have been with them for over 20 years. Anytime I have a question or issue Hailey at John’s office is there to help! She’s very knowledgeable and eager to help solve my problems."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Hannah Shelden

February 25, 2025

5  out of  5
rating by Hannah Shelden
"Don’t forget to purchase your life insurance from Hailey @ John Zieba State Farm."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Susan Armstrong

February 6, 2025

5  out of  5
rating by Susan Armstrong
"Always there when you need anything. Always smiling and happy to see you. Love them!!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Lori Gentry

February 4, 2025

5  out of  5
rating by Lori Gentry
"I have been with John for over 30 years. We wouldn’t go anywhere else! Whether it’s John or Hallie they have always took great care of us!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. You and Ty have been a pleasure to work with for the last 25 years. "
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cody kromer

January 31, 2025

5  out of  5
rating by cody kromer
"Hailey and John are honest and don’t lie to you just to get your business. You can always expect great customer service and answers when you need them. They are really great at explaining in detail all of your coverages."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Bridget Womack

January 16, 2025

5  out of  5
rating by Bridget Womack
"I’ve been with State Farm for awhile. Any time I have needed help, John Zieba my agent was there for assistance. I had a house fire and it was dealt with quickly."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Erin Graves

January 8, 2025

5  out of  5
rating by Erin Graves
"Hailey is extremely knowledgeable about the insurance products she sells. She is very professional and timely. She even ended up saving us money after we switched! We feel confident in our insurance products. We highly recommend John Zieba - State Farm!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Drucilla Hunter

December 30, 2024

5  out of  5
rating by Drucilla Hunter
"I have been with State Farm for many years and do not ever plan on changing. John and Haley are always there when we need them. You will never find better service anywhere. Thank God for State Farm."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Angela Rhew

November 14, 2024

5  out of  5
rating by Angela Rhew
"Great service!! Fast service and very knowledgeable. They work hard to help get the best insurance. Very personable. I love having my insurance here."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a great experience with John Zieba State Farm Insurance."
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Diane Drum

November 8, 2024

5  out of  5
rating by Diane Drum
"The person to go to for all your life insurance needs. Always ready to answer all of your questions."
We responded:
"Your support means so much to us! Thank you!"